I don't begrudge 2½ hours of my time for a meeting discussing the merits of various mitigating circumstances claims -- some are very sad and deserve every sympathy and all the help we can give (sometimes over-constrained by regulations).
However, what's with the massive number of I missed the exam because I got confused about the time/date/title/code/venue?
whingers?! I guess they punish themselves sufficiently by losing-out on the possibility of full exam marks, but that's really wasting our time...
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